You must dial triple zero (000) in an emergency if you require the Fire Brigade, Police or Ambulance.
What happens when I dial 000?
When you dial 000 and ask for fire, the operator will ask you:
- Where is your emergency?
- What is the location of the fire?
(The street name and number and suburb? The nearest intersection?)
- What is the type of incident?
(Building fire, home fire, bush fire, car fire etc.)
- How many people are involved?
(For example are there people in the house or car?)
- Is other assistance required?
(If there are people involved you may require an ambulance also, or if it is a road accident with a car on fire you may also require an ambulance and police.)
- What's your name, address and telephone number?
(Contact details in case there is a need to follow up with you later.)
Also, if there has already been a report of that incident made you will be advised and you may not need to provide as many details.

